e-Commerce Merchandising Manager | e-Commerce Recruiter

Wednesday, December 21st, 2011

Position Type – Direct-Hire

Location – North Carolina

Recruiter – Stan Hyman

 

MarketPro is engaged in a search for an eCommerce Merchandising Manager.
This position is a management position for a North American eCommerce team for a global brand. This manager will oversee daily operations of the merchandising team which includes merchandisers, content editors/writers, project managers, merchandising analytics and eCommerce interns.

Position Requirements

• Minimum 5-7 years working in an eCommerce organization with demonstrated experience in managing the online experience for maximizing site conversion.
• Bachelor’s degree in Marketing or a related field. Master’s degree a plus.
• Proficient with Microsoft Office and familiar with Adobe SiteCatalyst.
• Experience leading or managing teams with diverse responsibilities.
• Strong project management and organizational skills to manage and prioritize projects and team members with different deadlines.
• Strong self-initiative with the ability to identify areas of improvement with little direction.
• Excellent communication skills are crucial since this position will work with multiple cross-functional and external teams.
• Ability to work collaboratively with colleagues and staff in a fast paced, results-driven, team-oriented environment.
• Possess a positive attitude and able to work in a collaborative and energetic team environment.
• Knowledge of web marketing best practices.
• Fine attention to detail with the ability to produce accurate end-results.
• Ability to analyze metrics and make decisions based on results.
• Understanding of effective web design in order to implement impactful programs.
• Excellent problem-solving skills and innovative thinking are also required to maximize results and productivity.

Primary key performance indicators
• Deliver solid financial performance for revenue, units and profit.
• Drive website improvements and help drive onsite customer satisfaction for lenovo.com.
• Improve conversion rate for merchandising programs and landing pages.
• Aggressively drive customer acquisition through email based tactics.
• Build a world class Global eCommerce organization.

Job responsibilities
Day-to-Day Team Management

• Lead the web merchandising team on a daily basis to help achieve the sales objectives of the North American eCommerce organization.
• Provide day-to-day guidance and assist in the prioritization of all web merchandising related tasks.
• Interlock with other teams to determine focal points for resource allocation and assistance in planning future projects.
• Lead a regular merchandising brainstorming sharing session to discuss ideas and issues.
• Work with merchandising team members to understand any roadblocks on projects; break down roadblocks or when necessary escalate issues to senior management team.

Facilitate strategic projects

• Determine strategic site improvements through interaction with merchandising team members and manage site redesign efforts with design & user experience team.
• Review competitive websites to evaluate site merchandising, promotional tactics, customer experience, and product presentation and translate findings into executable online programs.
• Write business cases for improvements to get funding for new functionality.
• Work with external vendors for new functionality to assist in achieving business results.
• Manage eCommerce mobile experience with in-house mobile project management team.
• Lead new functionality life cycle process from requirements gathering, design, development, testing, and through to launch.

Cross-functional sharing of merchandising best practices

• Share key successes of the merchandising team in a quarterly review the Vice President of Global eCommerce and the Executive Director of North American eCommerce.
• Drive a monthly global interlock with geo counterparts to share learning from current promotions/merchandising best practices.

Leadership/Team Development

• Develop team key performance indicators (KPIs) and measure performance of team members during the twice annual performance review periods.
• Coordinate monthly one-on-one meetings to discuss merchandising ideas and employee growth/development opportunities with merchandising team members.
• Coach and develop Merchandisers to ensure growth and readiness for next level position.
• Develop career path and ladder for key merchandising positions in the web organization.
• Drive morale improvements with team members.
• Recognize team members for exceptional performance within the programs developed to support the eCommerce team. Coordinate merchandising team outings.
• Share industry best practices and recommend webinars to the merchandising team.

Who is MarketPro:

MarketPro is the leading interim marketing executive and marketing executive search firm in the USA.​ Whether your need is interim /​ contract or direct placement, we provide top companies with talent that exceeds expectations both functionally and culturally.​ Our recruiters know the best marketing talent, because they are experienced marketers.​ MarketPro places talent all marketing related disciplines and does so in less time with a higher success ratio than anyone else in the industry.​

 

Tags: Digital Content Recruiter, Digital Recruiter, E-Commerce Recruiter, North Carolina Marketing Job, Web Marketing Recruitment Firm