How Interim Marketers Increase your ROI
Friday, February 27th, 2009
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Gone are the days when throngs of salesmen in penny loafers knocked on businesses’ doors one by one in hopes of introducing, educating, and converting those “blind” prospects into long-term customers. Thirty years ago, there were only a handful of ways prospects could get information from anyone other than your sales force. Now, your marketing department has assumed the role of educating your customers, and your sales team’s role has shrunk to simply converting interested and educated prospects into buyers. Plain and simple, marketing has trumped sales in the corporate hierarchy.
Marketing today is a complicated game. Back in the 1970’s, your company might have spent almost its entire marketing budget on television commercials to run during I Love Lucy, or bought up a bunch of newspaper ads or radio spots. These choices alone would allow you to reach your target audience. Not anymore. Focusing your marketing efforts with laser accuracy has replaced broadcasting. Now your marketing department needs to know where and how they can reach your targeted demographic.
Read more: http://www.marketproinc.com/success/why_marketing.html
Epsilon recently surveyed CMO’s and realized they were having a hard time finding talent for today’s evolving world of marketing.
http://www.epsilon.com/modules/Press-Releases-012909-Profile-of-an-American-CMO/p83-l3
The results suggest that there is less talent or inadequate talent in the marketplace.
But nothing could be further from the truth.
In any economy the best talent is hard to find, because businesses don’t lay off top performers.
The problem leading brands have is:
1. Lack of an employment brand
2. Lack of talent reach or an inability to identify the top talent
3. Lack of talent access or an inability to create interest from top talent in their company and / or opportunity.
Ultimately recruiting marketing talent is not like recruiting for finance or IT, the recruiter cannot use certifications to determine who is truly talented. If a skilled recruiter who normally does not look for marketing talent calls a rockstar candidate on your behalf does not truly understand marketing you have zero chance of convincing an A player to come join your team. Not only do they pass on joining today, they will remember the interaction the next time a marketing recruiter calls, making it more difficult in the future. Unfortunately in most recruiting processes, not only is there a lack an understanding of marketing, they lack the time to proactively reach out to the top talent and do not understand where to find them. Real problem for the CMO is convincing others in the organization that recruiting marketing talent is fundamentally different from recruiting other functions. The talent is out there you just need to know where to find them and how to convince them making a move is in their best interest.
Showing interest and being committed are integral to interview success. This young man impressed after he made it to the interview with a stab wound in his leg. While I would not recommend trying to repeat his feat on the way to your next interview, ask yourself how committed you are to getting this job and what have you done to make sure you are prepared to win.
Teen stabbed in leg, but makes it to job interview, then hospital – Welland Tribune – Ontario, CA
http://www.wellandtribune.ca/ArticleDisplay.aspx?e=1422078
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In today’s increasingly competitive world, leaving mission critical positions open longer than absolutely necessary is unacceptable. The lost productivity and opportunity costs are staggering. Following are two practices you can implement to limit these costs by getting better talent into your organization more quickly.
To illustrate my points, let’s look at two client examples from our experience at MarketPro. Read More:
http://www.marketproinc.com/success/adopt_a_hiring_methodology.html
It would seem that as professionals become more advanced in their careers, making transitions should get easier. In reality, the higher someone goes in an organization, the more challenging career transitions become. The expression, “It’s lonely at the top” is resoundingly true. There are fewer people at top levels of an organization who can serve as mentors, and who are capable of or have time to answer the questions of their aspiring peers. Also, candidates looking for change are established and set in their ways, and while they have plenty of experience to make judgments, that experience may or may not be a fit for another company’s culture and expectations.
As an employer, you have an entirely different perspective. You expect senior marketing executives to hit the ground running based on the investment you are making in them – as you should, but the more senior a candidate will be in your organization, the more important and challenging onboarding a new hire becomes.
So the stakes and challenges are high – but different – for both you and your potential new employee. This white paper explains how through a solid onboarding approach, both sets of challenges can be conquered. It explains how they must be overcome to maintain organizational stability in today’s global business environment.
Onboarding is a shared responsibility between your company and the newly hired marketing executive.
Read More
http://www.marketproinc.com/success/successful_marketing_executive_onboarding.html
Wow, information is accumulating at an amazing rate. With great opportunities that exist with LinkedIn, Twitter, FaceBook and all the strong individual blogs out there, how can you possibly get hold of the best information and be able to utilize to allow you company to make more money. Yes, all this social networking is great, but at the end of the day we still have a responsibility to our shareholders. How do you define if the time you spend in the wonderful world of Web 2.0 is productive or not. Quite simply, if what you are doing is making you more money than it is a good use of time and if you cannot quantify the value of it then you need to spend your time on something that has impact on profit. The simple question to ask is: Did my time help me acquire a customer, grow my relationship with a customer or reduce my cost? If you cannot answer yes to at least one of these questions, move on to something that does.
Please do not get me wrong, in the fast food world we live in I certainly understand and subscribe to the importance of blogging, article marketing, etc. and the time investment that this takes. Ultimately you need to understand intrinsic value of your online presence and how it will impact your business over time. You also need to understand what others are doing online and make a place for those ideas in your execution of an online marketing program. But I also know how easily you can get caught in the massive amount of information that is coming at you on a daily basis and lose sight of what is you end goal, money.
In addition to constantly asking the three questions outlined above, I recommend the following actions:
1. Stop letting your inbox run your day. On the average day I receive 200 e-mails that require my attention. It is easy to become tied to my inbox, but this does not maximize my productivity and profit. It is easy for me to go to Outlook to look for a piece of information to complete a task and on my way to that data I see I have a new message and get sidetracked from the reason I went to Outlook in the first place. I have now set limits on when I will check my e-mail.
2. Organize the information overflow. Receiving a lot of data at the time you need it least is useless. If you come across something interesting, save it to a folder for later reading. What you will find is if you are not willing to spend the time saving and categorizing the data is was never worth looking at in the first place and would have just gathered dust on the corner of your desk.
At the end of the day if you keep focused on your goals and driving the right results, the decisions are easy. They key is not to lose sight of the goal while data is coming at you at an alarming rate.
International experience as a marketing professional is still optional — for now. However, we are rapidly moving into a world where international experience is not just an advantage for success, but a requirement.
Ten years ago, if you wanted to build a career path to CMO, you started with one functional area of marketing — such as direct marketing, brand or market research — and created a deep understanding in this discipline. Preferably, you had a track record of quantifiable success on both the client and agency side.
From here you broadened your expertise to become a strong marketing generalist and sprinkled in exceptional leadership skills.
But today the world is changing fast. To get to the same level today, you still need to build the successful path I just outlined, but you also need to add two key areas of expertise — international and online marketing.
Doing business in Europe is now as simple as working across town. All large enterprises have offices around the globe. This all brings new marketing, business and leadership challenges. If you don’t have experience in and excitement for international business, be prepared for a long future in middle management.
Think about it this way, imagine for a moment you’re the CEO of a Global 2000 company and you’re hiring a CMO. You have two exceptional candidates — one with international experience and one without. Who would you choose?
If you don’t have access to international experience with your current position, then you need to either find ways to supplement that experience through education or find a new position.
Bob Van Rossum, President of MarketPro, is the United States’ leading marketing recruiter for experienced marketing, advertising, interactive, and creative professionals to fill contract, direct-hire, and contract-to-hire positions. Bob regularly speaks to the media about trends in hiring, employment and the executive search industry. For more information you can reach him at bob@marketproinc.com.