By Bob Van Rossum 

Having an agency (ad, pr, digital, etc.) is great if they are truly presenting you with something unique.  If you are doing tremendous mass advertising and your agency has incredible creative then you are in the right place.  Unfortunately getting an ROI from your agency partner is becoming increasingly difficult and certain pieces of the relationship structure work against it.  The distance between you and your agency presents challenges with communication and speed of execution.  Truthfully only 20 percent of organizations using an agency really need one.  The remaining 80 percent of companies gain a competitive advantage utilizing top talent on a contract basis to insource your agency. 

Top Reasons to Insource your Ad Agency:

1. 35% – 40% Cost Savings:  Why pay your agencies rent in addition to your company’s rent?  Looking at an agency’s overhead and markups, it’s easy to see how you can insource and push money to the bottom line. Or use this to your advantage to do more marketing and increase your top line. 
2. Higher Quality Marketing:  When you hire an agency, you are really hiring one or two people and paying for others you were unable to select, but have a real impact on the work.  As part of our insourcing model, you select exactly who you want for each role.  This provides greater depth and breadth of experience resulting in better work.  If you have someone who is no longer able to provide the level of work you require due to changing needs, you are able to immediately bring in someone new who can.    
3. Confidence:  The CMO who insources their marketing shows tremendous confidence in themselves.  What you are saying to the others on the Senior Management Team is you do not need to lean on your agency like a crutch.  You having confidence in yourself in turn is rewarded by the organizations increased confidence in you.  A natural byproduct of providing additional ROI.
4. Flexibility:  All areas of business are going through massive change that is simply magnified in marketing.  Utilizing on-demand marketing talent provides you the flexibility to turn on a dime.  Giving you the freedom to bring in new resources as your marketing mix changes, your business grows or needs to cut costs or a new area of expertise is required.  It is significantly easier to change out one or two team members as your needs change than to switch agencies and get the new agency up to speed.  In the end you are buying an opportunity to get the work done and saying good-bye to a fixed monthly retainer. 
5. Knowledge:    Imagine a marketing department and agency relationship with zero knowledge gaps.  Completely possible when you insource the agency, retaining the right to bring in the knowledge you need for only the time it is required.  From top creative talent to digital strategy to execution, you can have all the talent you need inside your four walls without the commitment to them as employees. 
6. Velocity:  What a treat to walk down the hall and talk to your Creative Director.  Opening up communication and encouraging collaboration between what has traditionally been your agency and what is your internal staff decreases the time it takes to get great work done.  The inhouse agency will hit the mark the first time more often. 
7. Better Communication:  In addition to increased velocity, having the MarketPro team at your location increases their ability to interact with your team and gives them access to knowledge about your company that it is impossible for someone at another location to have.  This increases the quality of the work, speeds up execution all while saving you about 40%. 

By Bob Van Rossum

I have not met Bill Pearce, but I can tell I really like this guy.  More importantly, Del Monte is fortunate to have his thinking in the CMO chair.   His recent article in Ad Age, should be a hit with all CMO’s.  Not only does he talk about the value of marketing, he also talks about the important relationships with your CEO and CFO.  Managing these relationships and the expectations that come from them are critical to a CMO’s success.  

http://adage.com/cmostrategy/article?article_id=137041

Far too many companies have cut bone in their marketing department, which has brought marketing activity to a grinding halt.  This has a double whammy effect as they will need to rebuild before they can recover.   Fortunately Bill is not alone and the best CMO’s are finding ways to provide value for the money entrusted to them and are therefore being allowed to move boldly ahead. 

http://www.marketproinc.com

By Bob Van Rossum

Now is a great time to give your company a Talent Advantage.  At a time when most companies are scared to make permanent headcount additions, you can hire an interim CMO on a full-time or part-time basis for less than you can imagine.  Need someone to set online marketing strategy, no problem.    Top companies are not running scared but using the opportunities available in the marketplace to strategically improve their marketing programs for years to come.

Outside experts bring valuable experience to your company.  Now is the time to move your company forward not sit idly and wait out the tough times.  It is time to utilize contractors / consultants to evolve your business. 

Top reasons to move your company forward with outside talent:
Many companies are finding that they get more bang for their buck by consulting with outside experts instead of hiring new staff people. Here’s the logic:

·    Executive Level Talent without a long-term commitment. Most companies avoid hiring the senior level talent they need due to the long-term overhead commitment.  Bring in an executive to set a new course and when they hand over the new plan you existing staff can execute.  If you are expecting your existing staff to get you any farther than they already have, you are likely expecting too much.

·    Ability to insert an entire team.  Many organizations have an area of their business that is behind the competition.  People on your team are already too busy to fix this, but you can easily insert an outside to completely revamp an area of your organization.  We have found many companies have failed to keep pace with web / online marketing.  Good news is help can be on the inside of your organization in about a week.   

·    Ability to scale up or down at will.  Having contractors on staff is much more like dating, as opposed to marrying a full-time employee.  If your needs change, so can the people you have working for you.   

·    Fresh Ideas.  The new team comes from a variety of experience and backgrounds. All companies suffer from group think and limitations based on what they see.  Outsiders avail you to an entirely new set of thoughts and ideas.  They will provide a unique perspective that will increase the productivity of your existing workforce.   

·    Peace of mind.  Would you like a chance to try before you buy? The risk of hiring someone into your organization is significant.  The reality is you can try before you buy at most any level of the organization.  Hiring an employee into your organization means you have made at least a short-term commitment.  If you hired your CMO or web designer on a contract / consulting basis and they are not a culture fit, making a change is fast and easy.   

The concept of outsourcing your CMO is new, while outsourcing your CFO or CIO is more common.  Ultimately outsourcing the CMO function makes more sense.  Companies with more than $ 1B in revenue must have a CMO, about half of smaller companies are better off with a strong VP and they bring in an interim CMO for 3 months a year to set strategy.  The quality of your marketing will increase and the cost saving is tremendous.  

By Bob Van Rossum 

www.marketproinc.com

By Bob Van Rossum 

By Bob Van Rossum

Epsilon recently surveyed CMO’s and realized they were having a hard time finding talent for today’s evolving world of marketing.

http://www.epsilon.com/modules/Press-Releases-012909-Profile-of-an-American-CMO/p83-l3

http://www.marketingcharts.com/topics/nearly-40-of-cmos-unhappy-with-new-hire-talent-pool-7897/?utm_campaign=rssfeed&utm_source=mc&utm_medium=textlink

The results suggest that there is less talent or inadequate talent in the marketplace.

But nothing could be further from the truth. 

In any economy the best talent is hard to find, because businesses don’t lay off top performers. 

The problem leading brands have is:

1.      Lack of an employment brand

2.      Lack of talent reach or an inability to identify the top talent

3.      Lack of talent access or an inability to create interest from top talent in their company and / or opportunity.

Ultimately recruiting marketing talent is not like recruiting for finance or IT, the recruiter cannot use certifications to determine who is truly talented.  If a skilled recruiter who normally does not look for marketing talent calls a rockstar candidate on your behalf does not truly understand marketing you have zero chance of convincing an A player to come join your team.  Not only do they pass on joining today, they will remember the interaction the next time a marketing recruiter calls, making it more difficult in the future.  Unfortunately in most recruiting processes, not only is there a lack an understanding of marketing, they lack the time to proactively reach out to the top talent and do not understand where to find them.  Real problem for the CMO is convincing others in the organization that recruiting marketing talent is fundamentally different from recruiting other functions.  The talent is out there you just need to know where to find them and how to convince them making a move is in their best interest. 

www.marketproinc.com

Client Side Best Practices – Adopt a Hiring Methodology

By Bob Van Rossum

In today’s increasingly competitive world, leaving mission critical positions open longer than absolutely necessary is unacceptable. The lost productivity and opportunity costs are staggering. Following are two practices you can implement to limit these costs by getting better talent into your organization more quickly.

1. Make sure you and your search firm adopt a hiring methodology and hiring focus, as opposed to having a perpetual search focus. It’s important to understand how your executive search process is impacted by you, your hiring methodology and your search firm. Unfortunately, having great candidates does not always result in making a great hire. The ability to take those candidates and move them through the hiring process quickly – from initial client interview, to follow up interviews, to offer – in a short window is very important not just to getting someone hired, but getting the right person hired. At MarketPro, we are known for getting a short list of candidates to our clients faster than anyone else in the industry. How do we do this? We have a team of experienced marketing professionals screening talent. Additionally, we benchmark every position at the start of the search process. This goes far beyond a typical search intake process conducted by most firms. In addition to the typical assignment study, and a position and candidate brief, we benchmark the position’s key deliverables necessary to move the company forward. Try this in your own company – develop functional, leadership, commitment and cultural benchmarks to maximize your success. Then, as we do, benchmark your candidates against these criteria and create a success profile. Only candidates for whom you can make a business case for clearing the mark move forward in the process. This is continually reevaluated as the process goes along and additional data is gathered.
2. Send a clear message to your top-level candidates that your organization is one that values talent. More and more in today’s marketplace, a passive candidate puts himself or herself out into the search process and begins to do some comparison shopping. With unemployment at an all time low, and with top quality talent getting harder to find, I would be disappointed if the top candidates were not smart enough to do this. If you conduct a slow interview process or are viewed as having a weak employment brand, you will continually find yourself losing top candidates to your competitors. If you want to successfully onboard your next top performer, send a powerful message during the interview process about how your company values talent. The good news is that it’s a very easy and powerful step to incorporate.

To illustrate my points, let’s look at two client examples from our experience at MarketPro.  Read More:

http://www.marketproinc.com/success/adopt_a_hiring_methodology.html